Lounge Access Policy

We are delighted to welcome customers to our Performance Lounge, according to the following access policy:

BMW Customer (Performance Motors Limited)

As a customer of a first-hand BMW from PML (selected models), you have access to our brand-new Performance Lounge, located on Level 3 of the flagship showroom at 303 Alexandra Road, if the following conditions are met:

• You are the first-hand registered owner of the qualified model
• An official written notice is required if your access is given by proxy by the first-hand registered owner
• During showroom operating hours

You are entitled to bring one eligible guest with you into the lounge. You must be present for your guest to gain access.

Guests

As our distinguished customer, you are entitled to bring a guest with you.  The guest must enter the lounge together with the eligible customer.

Any accompanying person over the age of two is considered a guest. Children under the age of two may accompany the customer to the lounge and are not considered as guests.

The guest entitlement may not be exceeded by the customer entering a lounge on multiple occasions, each time accompanied by a different guest.

Safety & Hygiene

Your safety is of utmost importance to us. Please be aware that our lounge serves food and beverages that may contain Nuts and Dairy. We cannot guarantee the absence of these allergens in any of our selection. Please let us know if you have any concerns.​

Food & Beverages

Our food and drinks are catered from a Halal-certified caterer. Please inform us if you want to sight the certificate.

We serve a selection of Coffee, Tea, Drinks, Soda and seasonal Welcome Drinks. To ensure your best experience, the Hot Food and Dessert items will be refreshed regularly. We reserve the rights to make changes to the menu without prior notice.

To ensure freshness and food safety, the food and drinks are only for consumption on-site. If you do need to have a takeaway, please reach out to our Café hosts for assistance.

Others

We strive to create a good experience for you in our Performance Lounge. We kindly ask all customers to treat our staff with respect. Abusive language or behaviour will not be tolerated. We strive to provide a welcoming environment for everyone. Thank you for your cooperation and understanding.

If you have any feedback, please contact us at https://pml-bmw.com.sg/find-us/contact-us/ and choose “Customer Experience” as a Topic.